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By using iBill.ca, you acknowledge and agree that you are solely responsible for independently verifying all calculations, applicable provincial tax rates, sales tax reports, and compliance with all relevant laws and regulations through qualified professionals. iBill.ca does not provide legal, tax, or accounting advice. All invoices, financial data, sales tax reports, and filings generated or managed through the platform remain the sole responsibility of the user, including their accuracy, completeness, and compliance.
The Service is offered only to businesses that meet all of the following:
The Service is currently available only to businesses located in Canadian provinces and territories other than Quebec. If you are located in Quebec, please do not register for or use the Service. By registering, you represent and warrant that you are not a Quebec resident and that your business is not located in Quebec. Our registration system actively blocks Quebec-based signups through two independent controls: (i) a province-selection control that does not include Quebec, and (ii) an IP-based geographic check that blocks registration attempts originating from Quebec IP addresses, regardless of the province selected. If we become aware that we have accepted a user located in Quebec, we may close the account and delete associated information, subject to the retention requirements described in our Privacy Policy, and your registration will be deemed a material breach of these Terms.
The Service, these Terms, and all related communications are provided in English only. By using the Service, you confirm that you are able to read, understand, and conduct business in English.
The Service is intended solely for business use. It is not offered to, or intended for, individual consumers for personal, family, or household purposes.
iBill is an online invoicing and accounting tool that allows eligible Canadian businesses to create, send, and manage invoices and related records. Specific features of the Service may be enhanced, updated, or changed from time to time as part of our ongoing product development.
The Service is currently provided free of charge, and no credit card is required. You will never be charged automatically. If iBill.ca introduces paid plans or paid features in the future, we will provide advance notice and you will decide whether you wish to subscribe. No paid plan or feature will be charged to you unless you choose it.
We continuously improve and enhance the Service to provide businesses with useful, reliable, and secure tools for managing their invoicing and financial records. Features, functionality, interfaces, and other aspects of the Service may be improved, updated, or changed from time to time as part of our ongoing product development.
We may temporarily limit or suspend portions of the Service when reasonably necessary for maintenance, security, technical reasons, or legal compliance. We make reasonable efforts to minimize disruption and restore affected functionality as soon as reasonably practical.
iBill.ca is committed to providing businesses with a dependable, continuously improving platform for invoicing, payments, accounting, and financial record management.
We invest in the ongoing development, maintenance, security, performance, and reliability of the Service so that businesses can confidently use iBill.ca as part of their day-to-day operations.
Your Data remains yours. We provide tools that allow you to access and export your invoices, financial records, reports, and other available account information. We encourage all businesses to maintain appropriate copies of important financial records as part of normal business practice.
We will communicate important changes that materially affect your use of the Service through appropriate channels, including email or notices within the Service where appropriate.
If ownership or operation of iBill.ca changes, appropriate arrangements will be made to protect Your Data and maintain the commitments described in these Terms.
iBill.ca is continuously developing and improving the Service. New features and improvements may be introduced over time, and existing features may be refined as we improve the platform.
We take reasonable steps to maintain the accuracy, reliability, security, and performance of the Service. However, as with any software platform, technical issues, errors, interruptions, or inaccuracies may occasionally occur.
The Service is designed to assist you with your business activities and financial record management. You remain responsible for reviewing your business records and ensuring that your use of the Service meets your business, accounting, tax, and legal requirements.
To use the Service, you must create an account and provide accurate, current, and complete information. You are responsible for keeping your account information up to date.
You are responsible for safeguarding your login credentials and for all activity that occurs under your account. You agree to notify us promptly at support@ibill.ca of any unauthorized access or suspected security incident affecting your account.
Each account is intended for use by a single business. You may not share access to your account with unauthorized third parties.
You are solely responsible for the accuracy, completeness, and legality of all information you enter into the Service, including invoice content, client details, amounts, tax details, expense records, and business information. The Service does not validate or verify data you enter against any external source, and the data you enter is the sole source of truth within the Service.
You are solely responsible for complying with all laws that apply to your business, including without limitation:
iBill is a tool to help you create and manage invoices and related records. iBill is not, and does not hold itself out as, an accountant, chartered professional accountant, bookkeeper, tax advisor, tax preparer, lawyer, financial advisor, fiduciary, or registered payment processor. Nothing on the Service constitutes tax, accounting, bookkeeping, financial, or legal advice, and your use of the Service does not create any professional, fiduciary, or advisory relationship between you and iBill.
Any relationship between you and your customers, clients, or other third parties is solely between you and them. We are not a party to those relationships and are not responsible for any dispute, payment, or obligation between you and any third party.
You will not rely on the Service as the sole basis for: (a) any regulatory filing or return; (b) any audited or reviewed financial statement; (c) any tax-law determination (including zero-rated, exempt, or place-of-supply determinations); (d) any credit, lending, or investment decision; (e) any litigation, legal claim, or defence; or (f) any other determination where professional verification is legally or practically required. You will independently verify any output of the Service before relying on it for such purposes.
The Service may provide automated features that calculate GST, HST, PST, QST, and other taxes, generate reports, produce ledger entries, calculate depreciation, and otherwise produce automated outputs based on information you enter and tax rates stored in our systems.
While we take reasonable steps to keep tax rates and calculation logic current, we do not warrant that:
You are solely responsible for reviewing and verifying all tax amounts, calculations, reports, and other outputs before relying on them, issuing invoices, making payments, filing returns, or using them for any other purpose. You should consult a qualified tax or accounting professional before relying on any output of the Service for tax, accounting, or regulatory purposes.
Descriptions of the Service on our website (including phrases such as "CRA-aware," "automatic tax calculations," "up-to-date rates," "compliance-ready," and similar marketing language) describe the Service's intended functionality. They are not warranties, guarantees, or representations of legal or regulatory compliance in any specific case, and they do not modify or limit the disclaimers and limitations of liability set out in these Terms.
The Service may allow you to accept payments from your clients through a third-party payment processor (currently Stripe). iBill is not a payment processor, does not hold funds on your behalf, and is not a party to the payment transactions between you, your clients, and the payment processor.
Use of the payment processor is governed by the processor's own terms of service, privacy policy, and acceptable use policy. You are responsible for reviewing, accepting, and complying with those terms, and for maintaining your own account with the payment processor in good standing.
To the fullest extent permitted by law, iBill is not responsible or liable for:
You are solely responsible for ensuring that your use of payment features complies with all applicable laws, including anti-money laundering, sanctions, consumer protection, and tax laws.
When you use the Service, you may enter or upload information about your clients, customers, vendors, and other third parties ("Third-Party Data"), including names, contact details, addresses, and financial information.
You represent, warrant, and agree that:
Your indemnity obligations in Section 15 extend to any claim by a client, customer, vendor, or other third party arising out of or relating to Third-Party Data in the Service.
The Service may include features that operate automatically based on settings you configure, including recurring invoices, scheduled invoice delivery, automatic payment reminders, automatic receipt generation, and (where enabled) automatic charging of client payment methods through the payment processor.
You are solely responsible for:
To the fullest extent permitted by law, iBill is not responsible or liable for invoices sent to the wrong recipient, incorrect amounts charged, duplicate invoices, missed deliveries, failed automated runs, or any other outcome arising from automated features, including those caused by user configuration errors, third-party service interruptions, or technical issues.
You may export your data at any time through the Service's export features (including PDF invoices and CSV reports) for as long as your account is active. When your account is deleted, all of its data, including your invoices and financial records, is permanently deleted and cannot be recovered. Exporting everything you need before you delete your account is your responsibility.
You are responsible for maintaining your own copies and backups of your data, invoices, and records. We strongly recommend regular exports. Most Canadian businesses are required to retain financial records for at least six (6) years from the end of the relevant tax year under section 230 of the Income Tax Act (Canada), and we recommend that you keep your own copies for at least seven (7) years as a safe buffer. Certain records (such as those relating to capital property or ongoing litigation) may need to be retained for longer periods. This obligation is yours: iBill does not keep your records for you after your account is deleted.
Your Data is important to your business. iBill.ca provides tools that allow you to access and export available invoices, records, reports, and other account information through the Service.
We recommend that you periodically maintain your own copies of important business and financial records, which is a standard practice for any business using financial software.
Where access to an individual account is restricted or terminated, the handling of Your Data will be governed by these Terms, our Privacy Policy, and applicable law.
While we take reasonable steps to protect the availability of your data, we do not guarantee that data will not be lost, corrupted, or become inaccessible. You accept that the only reliable safeguard against data loss is maintaining your own backups.
You agree not to:
We may suspend or terminate your account at any time if we believe you have violated these rules.
iBill, including the Service's software, design, logos, templates, and content, is owned by us or our licensors and is protected by Canadian and international intellectual property laws. Except for the limited rights granted in these Terms, no rights are transferred to you.
You retain all rights in the data and content you submit to the Service ("Your Data"). You grant us a non-exclusive, royalty-free, worldwide licence to host, store, process, transmit, and display Your Data solely as necessary to provide, maintain, and improve the Service, and to comply with our legal obligations.
You agree that we may generate de-identified, aggregated, or anonymized data derived from Your Data and from use of the Service ("Aggregated Data"), and may use Aggregated Data for any lawful purpose, including analytics, benchmarking, improving the Service, and developing new features. Aggregated Data does not identify you or any individual and is not considered Your Data or personal information.
We do not use Your Data, your invoice content, your financial records, or your chat-assistant conversations to train third-party generative artificial-intelligence or machine-learning models, and we do not sell or share Your Data with third parties for AI-training purposes, without your explicit prior consent. If in the future we introduce AI-assisted features that would process Your Data in ways materially different from those described in these Terms or in the Privacy Policy, we will update those documents and, where required by law, obtain your consent before doing so.
If you send us feedback, suggestions, or ideas, you grant us the right to use them without restriction or compensation to you.
The Service may use or integrate with third-party services (for example, hosting, email delivery, analytics, error monitoring, and payment processing). We are not responsible for those third-party services or their practices. Your use of any third-party service is governed by that third party's own terms and privacy policy. The current list of the third-party service providers we use to operate the Service is maintained in our Privacy Policy, and may change over time.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND.
To the fullest extent permitted by law, we disclaim all warranties, representations, and conditions, whether express, implied, statutory, or otherwise, including without limitation:
The Service does not provide tax, accounting, bookkeeping, financial, or legal advice. You should consult qualified professionals for such advice.
To the fullest extent permitted by law, in no event will iBill, its directors, officers, employees, contractors, or affiliates be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for any loss of profits, revenue, business, goodwill, data, or anticipated savings, arising out of or in connection with the Service or these Terms, even if advised of the possibility of such damages.
To the fullest extent permitted by law, our total aggregate liability to you arising out of or relating to the Service or these Terms, whether in contract, tort (including negligence), statute, or otherwise, will not exceed the greater of:
You acknowledge that the disclaimers and limitations of liability in these Terms reflect a reasonable allocation of risk between you and iBill, and are an essential part of the agreement between us. The Service would not be provided to you on a free basis without these limitations.
Nothing in this Section 14 limits liability for: (a) fraud or fraudulent misrepresentation; (b) intentional wrongdoing; (c) the indemnification obligations in Section 15 that each party owes to the other; or (d) any liability that cannot be limited or excluded under applicable law.
You agree to indemnify, defend, and hold harmless iBill and its directors, officers, employees, contractors, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to:
You may stop using the Service and close your account at any time through the Service or by contacting us at support@ibill.ca.
We may suspend or terminate an individual account where reasonably necessary to protect iBill.ca, our users, or the integrity and security of the Service, including where an account violates these Terms, presents a legal, regulatory, security, fraud, or other material risk, or where continued access is prohibited or impractical under applicable law.
Where reasonably appropriate, we will provide notice and an opportunity to address the issue before restricting or terminating access. This does not apply where immediate action is reasonably necessary to protect the Service, users, or comply with legal or security requirements.
On termination, your right to use the Service ends immediately. Any provisions that by their nature should survive termination will survive, including Sections 2.5, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16.3, 17, 18, 19, 20, and 21.
After termination, your data is handled as described in Section 9 of our Privacy Policy. When your account is deleted, all of its data, including your financial records, is permanently deleted. You are responsible for exporting your records beforehand (Section 9.2).
As iBill.ca grows, the business and its operations may undergo ordinary corporate or commercial changes, including financing, restructuring, partnerships, acquisitions, or transfers of business operations.
Where such a change affects the Service or Your Data, we will take reasonable steps to maintain appropriate protections for Your Data and to communicate material changes to users where required.
iBill.ca may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, restructuring, financing, sale of assets, or other business transaction. Where such a transaction involves Your Data, appropriate measures will be taken to protect Your Data in accordance with these Terms, our Privacy Policy, and applicable law.
We may update these Terms from time to time. When we do, we will update the "Last Updated" date above. For material changes, we will take reasonable steps to notify you in advance (for example, by email or a notice in the Service) at least thirty (30) days before the changes take effect, unless a shorter period is required by law or reasonable in the circumstances (for example, a security- or compliance-related update). Your continued use of the Service after the changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and, if you wish, close your account in accordance with Section 16.1.
Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. In the event of a conflict between these Terms and the Privacy Policy with respect to the same subject matter, these Terms control to the extent of the conflict.
These Terms are governed by and interpreted in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles that would require application of another jurisdiction's law.
You agree that the courts of the Province of Alberta sitting in the City of Calgary have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you irrevocably submit and attorn to the personal jurisdiction of those courts. You waive any objection to venue in those courts, including on grounds of forum non conveniens.
Nothing in this Section 20 prevents either party from bringing a qualifying claim in a small-claims court of competent jurisdiction within Alberta, provided the claim stays within that court's monetary limit and individual-party scope.
To the fullest extent permitted by law, you agree that any dispute will be brought on an individual basis only, and not as a plaintiff or class member in any purported class, collective, mass, or representative proceeding — whether in court, in a small-claims proceeding, or otherwise. This individual-basis requirement does not waive any right that cannot be waived under mandatory Canadian or provincial law.
Nothing in Sections 20.2, 20.3, 20.4, 20.6, 20.8, or 20.9 is intended to, or shall be construed to, waive any statutory right that cannot lawfully be waived under applicable Alberta or Canadian law. If a court of competent jurisdiction determines that any portion of Section 20 is unenforceable, that portion shall be severed and the remaining provisions shall continue in full force and effect in accordance with Section 21.2.
Any claim you bring against us must be commenced within the period required by Alberta's Limitations Act (generally two (2) years after you first knew, or in the circumstances ought to have known, of the matter giving rise to the claim), and in any event within the outer limitation period set by that Act. Nothing in this provision purports to extend any statutory limitation period that is shorter by operation of law. For the avoidance of doubt, initiating the informal-resolution process under Section 20.8 suspends applicable limitation periods as expressly provided in that Section.
Nothing in this Section 20 limits your statutory right to file a complaint with the Office of the Privacy Commissioner of Canada, the Office of the Information and Privacy Commissioner of Alberta, the Office of the Information and Privacy Commissioner for British Columbia, the Competition Bureau, the Canadian Radio-television and Telecommunications Commission (CASL), or any other regulator with jurisdiction over your complaint.
Before commencing any court proceeding arising out of or relating to these Terms or the Service, the complaining party agrees to send a written Notice of Dispute to support@ibill.ca with the subject line "Notice of Dispute", setting out your name, contact information, a concise description of the claim, and the relief you seek. iBill will acknowledge receipt within five (5) business days. The parties will then negotiate in good faith for thirty (30) days in an attempt to resolve the dispute. Only if the dispute is not resolved within that period may either party commence a court proceeding.
During the thirty (30)-day informal-resolution period, the running of any applicable limitation period in respect of the dispute described in the Notice of Dispute is suspended, and resumes on the day after the informal-resolution period ends without a resolution. This suspension applies only to limitation periods that are not shorter by operation of mandatory law.
This Section 20.8 does not apply to applications for urgent interim, provisional, or injunctive relief to prevent imminent or irreparable harm (including misuse of confidential information or intellectual property), or to complaints filed with regulators as preserved by Section 20.7.
The existence and content of any Notice of Dispute sent under Section 20.8, and any settlement discussions between the parties during the informal-resolution period, are confidential between the parties, except to the extent disclosure is required by law, by a regulator, by insurance providers, or to enforce these Terms or any settlement in a court of competent jurisdiction.
These Terms, together with the Privacy Policy, constitute the entire agreement between you and iBill regarding the Service, and supersede all prior agreements or understandings.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or if such modification is not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision is not a waiver of that right or provision.
Nothing in these Terms creates any partnership, joint venture, agency, or employment relationship between you and iBill.
Headings are for convenience only and do not affect the interpretation of these Terms.
You consent to receiving communications from us in electronic form. Electronic communications satisfy any legal requirement that such communications be in writing.
If you have questions about these Terms, please contact us at:
We aim to respond to all inquiries within five (5) business days.
By creating an account on iBill.ca — and by checking the acceptance box at registration — you confirm that:
Version 4.5 | Effective Date of this version: October 1, 2026 | Last Updated: October 1, 2026