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Abed Ismail, founder of iBill.ca

Meet the Founder

Abed Ismail

Founder of iBill.ca — 30+ years building practical business technology.

30+ years in business technology 20+ years in healthcare 10 years leading IT in oil & gas SAP R/3 implementations

Hi, I'm Abed.

I've spent more than 30 years building and leading business technology, systems, software, and automation.

Throughout my career, I've worked across different industries and organizations, including more than 20 years as an IT and technology leader in healthcare and 10 years leading IT and technology operations in the oil and gas industry.

My background is in Computer Science from Hocking Technical College in Nelsonville, Ohio (now Hocking College) and Computer Systems in Business from Ohio University.

My experience has included software, enterprise systems, automation, operational technology, reporting, business process improvement, and using technology to solve real world business problems. I've also been involved in SAP R/3 implementation projects and worked closely with accounting and business teams to improve reporting, automate processes, and reduce manual work.

But after more than three decades in technology, one lesson has stayed with me:

Technology should make people's work easier, not more complicated.

A technically impressive system is not necessarily a good system. Technology needs to make sense to the people using it, fit the way the business actually operates, and solve a real problem.

That philosophy has guided the way I approach technology and everything I've built.

Over the years, I've founded and built companies including iBill.ca, Dentx.ca, and ShiftApps.ca. Each company serves a different market and addresses different problems, but they share the same underlying philosophy:

Understand the real problem first. Then build technology that solves it simply, practically, and reliably.

I remain directly involved in the companies and products I build because I believe that being close to the problem and to the people using the solution is essential to building something that actually works.

I'm still curious about technology, still interested in solving difficult problems, and still enjoy turning complicated processes into something simpler and more useful.

That's what I've been doing for more than 30 years, and it's what continues to drive me today.

Abed Ismail Founder, Technologist & Systems Builder

The Experience Behind iBill.ca

What three decades in business technology taught me, and how it shaped iBill.ca.

Enterprise systems, real-world results

Implementing SAP R/3 across multiple projects meant learning how large organizations actually run their finance and operations — and where standard software falls short for everyone smaller.

Built shoulder-to-shoulder with accountants

Automating accounting reports alongside professional accountants shaped a simple conviction: the numbers must always be right, and the software — not the user — should carry that burden.

Industries where details matter

Two decades in healthcare and a decade running IT operations in oil & gas instilled a discipline around accuracy, auditability, and compliance — the same discipline that runs through every part of iBill.ca.

From enterprise to small business

iBill.ca brings accounting-grade rigor — a real general ledger, double-entry bookkeeping, and proper Canadian tax handling — to small businesses, freelancers, and sole proprietors.

Education

Hocking Technical College

Ohio, USA — Computer Science.

Ohio University

Ohio, USA — Computer Systems in Business.

Things I've Built

A track record of founding and building practical business technology.

iBill.ca

Canadian invoicing and accounting software built for Canadian tax rules — automatic GST/HST/PST/QST, double-entry bookkeeping, and clear, accurate reports.

Learn about iBill.ca →

Dentx.ca

Practical technology for the dental sector, built with the same focus on accuracy and day-to-day usefulness.

Visit Dentx.ca →

ShiftApps

Business and operational tools designed to take the manual, repetitive work off people's plates.

Visit ShiftApps →

Common Questions

Who founded iBill.ca?
iBill.ca was founded by Abed Ismail, who has spent more than 30 years in business technology, including over 20 years in healthcare and 10 years leading IT and technology operations in the oil and gas industry.
What other companies has Abed Ismail founded?
In addition to iBill.ca, Abed Ismail is the founder of Dentx.ca and ShiftApps, continuing a long track record of building practical business technology.
How can I reach the iBill.ca team?
Email support@ibill.ca for anything — support, privacy, and partnerships all go to the same inbox. See the contact page for details.

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